Large-Format UV Inkjet Installation & Support Specialist

100Hires, Inc.; West Dundee (IL); Hybrid; USD 55,000 - 75,000; Full time

Job summary

swissQprint America is seeking a field service technician to install and service large-format UV printers across the United States. The role includes substantial travel (40%–75%), remote hotline support when not traveling, and maintenance of demo units at the Elgin, IL site.

The ideal candidate has mechanical/electrical depth, printer installation/servicing experience, and a customer-focused, team-oriented mindset.

Qualifications

• Printer installation/servicing experience preferred.
• Driver's license required.
• Willingness to travel nationwide 40–75%.
• Strong customer-service orientation.

Responsibilities

• Install and service large-format UV printers across the US.
• Provide remote hotline support when not traveling via phone, email, and remote desktop tools.
• Refurbish trade-in systems and maintain demo units at Elgin, IL site.
• Complete service documentation and administrative reporting with accuracy.

Skills

Mechanical depth

Electrical depth

Printer experience

Customer focus

Communication

Time management

Teamwork

Tools

MS Office

Remote desktop tools

Job description

Join a team built on precision, integrity, and customer successswissQprint America manufactures high‑precision UV LED flatbed and roll‑to‑roll printers—and we’re growing our service organization. If you thrive in fast‑paced field work and take pride in delivering best‑in‑class support, read on.Your impactInstall and service large‑format UV printers throughout the United States (travel 40%–75%).Arrange your own travel and keep any loyalty points or benefits you earn.Deliver remote hotline support when not traveling via phone, email, and remote desktop tools.Refurbish trade‑in systems and maintain demo units at our Elgin, IL site.Partner with 2nd‑level support and Swiss engineering to enhance product performance.Complete service documentation and administrative reporting with accuracy.Commit to ongoing training and self‑development to maintain technical qualifications.Location and scheduleFull‑time role based in West Dundee, IL, with regular nationwide travel.What you bringMechanical/electrical depth—you’re confident around complex electromechanical systems.Printer experience—installation/servicing background is preferred.Communication—clear, professional, and customer‑oriented.Team mindset—collaborative and dependable.Proximity—live near our facilities or be able to relocate.Driver’s license—required.Digital fluency—Microsoft Word, Excel, Outlook.Core competenciesCustomer focus and service excellenceResilience under pressureStrong interpersonal rapport‑buildingTime and priority managementPersonal accountability and follow‑throughTeamwork and knowledge sharingTechnical proficiencyMechanical troubleshootingElectrical systems diagnostics and repairElectrical troubleshootingIndustrial automation troubleshootingMaintenance and repair expertiseIndustrial electrical experienceField service readinessWhy you’ll love it hereWork on industry‑leading UV inkjet systems that set the bar for quality.Be part of a service culture that genuinely goes above and beyond for customers.Grow your career in a dynamic environment with clear advancement opportunities.