Utility Technician

United Site Services, Inc; Sacramento (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

United Site Services, Inc. is seeking a Service Technician to operate a company service truck and service portable restrooms at customer sites in Sacramento. You will drive to locations, perform cleaning and maintenance tasks and ensure compliance with safety standards.

The role requires focus on safety, customer service and reliable communication. Physical ability to lift up to 150 lbs and meet route adjustments to satisfy client needs will be essential.

Qualifications

• Two years of commercial driving experience required.
• Valid Driver License (CDL or non-commercial) required.
• Strong time management, customer service and communication skills.

Responsibilities

• Operate a company service truck and drive to sites.
• Service/pump/clean portable restrooms and holding tanks to USS standards.
• Ensure safety in all tasks in line with USS and DOT requirements.
• Interact with customers on site to ensure service quality.
• Adapt routes as needed to meet customer demands.
• Provide routing feedback to improve efficiency and service quality.

Skills

Commercial driving

CDL/Non-CDL

Time management

Customer service

Communication

Problem solving

Decision making

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision-making skills.