Service Technician

United Site Services; Alpharetta (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

United Site Services is seeking a Service Technician in Alpharetta, GA to operate a company service truck and service portable restrooms and holding tanks at customer sites. You will ensure safety, perform hot-line service, and maintain excellent customer relations.

The role requires lifting up to 150 lbs, valid driving credentials, and strong planning and communication skills to meet our clients’ current and future needs. This is a full-time on-site position.

Qualifications

• Two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Operate service truck in accordance with USS and DOT requirements.
• Perform all duties safely per USS and DOT standards.
• Lift/push 50–150 lbs frequently.
• Service portable toilets and holding tanks to the 8 point service standard.
• Interact with customers on-site to ensure services meet standards.
• Be flexible to adjust routes to meet customer needs.
• Provide routing feedback to Operations to maximize efficiency and service quality.
• Plan for current and future customer needs regarding portable toilet services.

Skills

Commercial driving

Customer service

Time management

Communication

Problem solving

Route planning

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.