Service Technician

United Site Services, Inc; Tampa (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

United Site Services, Inc in Tampa seeks a Service Technician to operate a service truck and service portable restrooms at customer sites. You will drive to locations, perform servicing tasks, and ensure safety and efficiency on every route.

The role requires excellent communication, strong time management, and the ability to handle physically demanding work. Route adjustments may be needed to meet customer needs while delivering top-quality service.

Qualifications

• 2+ years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management and communication skills.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Operate a company service truck and drive to customer locations.
• Service/pump/clean portable restrooms and holding tanks to USS standards.
• Follow DOT and USS safety standards and maintain safe work practices.
• Interact with customers on-site to ensure services are completed to standard.
• Provide routing feedback to optimize efficiency and customer satisfaction.

Skills

Commercial driving

Customer service

Communication

Time management

Problem solving

Safety compliance

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.