Service Technician

United Site Services; Converse (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

United Site Services is seeking a Service Technician to operate a company service truck and service portable restrooms and holding tanks at various locations. The role emphasizes safe driving, on-site service, and strong customer interaction to ensure high service standards.

Ideal candidates will have at least two years of commercial driving experience and hold a valid Driver License (CDL or non-commercial).

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Drive company service truck to client sites and service/pump/clean portable restrooms and holding tanks.
• Follow DOT and USS safety standards; perform duties safely to prevent accidents.
• Manage physical tasks including lifting/pushing up to 150 lbs.
• Interact with customers on-site to ensure service meets standards.
• Provide routing feedback to optimize efficiency and meet customer needs.
• Plan routes to satisfy current and future customer toilet needs.

Skills

Commercial driving

Customer service

Communication

Time management

Problem-solving

Route planning

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.