Service Technician

United Site Services; Mansfield (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

United Site Services is seeking a Service Technician in Mansfield, TX, to operate a company service truck and service portable restrooms and holding tanks. You will drive in compliance with USS and DOT requirements while maintaining safety standards.

Key duties include servicing toilets to the 8-point standard, delivering high-quality customer service on-site, and adapting routes to meet customer needs. Strong driving experience and CDL with tanker are essential.

Qualifications

• Minimum two years of commercial driving experience.
• Valid CDL with tanker.
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Operate a company service truck to service/pump/clean portable restrooms and holding tanks.
• Drive in compliance with USS and DOT requirements.
• Perform tasks safely with proper lifting and movement.
• Service portable toilets to USS 8 point service standard.
• Provide courteous customer service on job sites.
• Adjust routes as needed to meet customer needs.
• Give routing feedback to optimize efficiency.
• Discuss customer toilet needs to plan for current and future needs.

Skills

CDL with tanker

Commercial driving experience

Customer service

Time management

Communication

Problem solving

Decision making

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid CDL with tanker.
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.