Resident Utilities Operations Coordinator

512Financial; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

512Financial in Dallas, TX is seeking a Utility Operations Specialist to own the utility process from onboarding new accounts to supporting residents and partnering with vendors.

You will maintain a utilities database, coordinate with residents and providers daily, manage billing and compliance, and help keep operations running smoothly in a fast-paced environment.

This role requires a proactive, detail-oriented mindset and strong communication to excel in a collaborative team.

Qualifications

• 2+ years of general office experience (property management or HOA experience is a plus).
• Strong tech skills, particularly with Microsoft Word, Outlook, and Excel.
• Excellent organization and attention to detail.
• A self-starter mindset; you take initiative without waiting for direction.
• Ability to juggle multiple projects and meet deadlines.
• Solid communication skills and a calm, confident demeanor under pressure.

Responsibilities

• Serve as the main contact for utilities onboarding, updates, and troubleshooting.
• Maintain an accurate, up-to-date utilities database.
• Connect with residents and utility providers daily.
• Pitch in to support teammates and leadership when needed.
• Manage utility billing, liens, and general business tasks.
• Stay current on state and local utility regulations.
• Keep work moving quickly, even under pressure.

Skills

General office experience

Self-starter mindset

Attention to detail

Multi-project management

Calm under pressure

Education

High school diploma

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

512Financial in Dallas, TX is seeking a Utility Operations Specialist to own the utility process from onboarding new accounts to supporting residents and partnering with vendors.

You will maintain a utilities database, coordinate with residents and providers daily, manage billing and compliance, and help keep operations running smoothly in a fast-paced environment.

This role requires a proactive, detail-oriented mindset and strong communication to excel in a collaborative team.