Utility Billing Specialist — Detail‑Oriented Accounting

Socket.dev; Pullman (WA); On-site; USD 40,000 - 64,000; Full time

Job summary

Socket.dev is seeking an Accounting Specialist – Utility Billing to support City utility billing operations. You will process billing for water, sewer, and stormwater, maintain accounts, and ensure accurate transactions and compliance with policies.

You will provide responsive customer service while reconciling payments and handling adjustments. Responsibilities include generating past due notices, researching billing discrepancies, and assisting the public with account issues.

Qualifications

• High school diploma or GED and two years of office experience; preferably with accounts payable/receivable or utility billing.

Responsibilities

• Process daily utility billing for water, sewer, and stormwater.
• Analyze and reconcile bills, payments, and transactions; open and maintain accounts.
• Generate past due notices and handle disconnections as needed.
• Research and resolve billing issues and assist customers with account inquiries.

Skills

Customer service

Attention to detail

Accounting knowledge

Record keeping

Mathematical computations

Education

High school diploma or GED

Tools

10-key calculator

Asset Management software

Financial software

Job description

Socket.dev is seeking an Accounting Specialist – Utility Billing to support City utility billing operations. You will process billing for water, sewer, and stormwater, maintain accounts, and ensure accurate transactions and compliance with policies.

You will provide responsive customer service while reconciling payments and handling adjustments. Responsibilities include generating past due notices, researching billing discrepancies, and assisting the public with account issues.