Utility Billing & Revenue Specialist

Talbot County Government; Easton (MD); On-site; USD 45,000 - 55,000; Full time

Job summary

Talbot County Government is seeking a motivated Utility Revenue Specialist to support daily utility revenue operations, including receipting, recording, and reconciling sewer service charges and related account transactions.

The role requires strong analytical skills, accuracy, and the ability to suggest improvements to ensure compliance. Duties include customer service, payments processing, and routine financial reporting for Sanitary District revenue activities.

Qualifications

• Courteous, responsive customer service to residents and departments.
• Knowledge of cash handling and basic accounting principles.
• Ability to balance numerical records and prepare routine reports.

Responsibilities

• Receive and process sewer charges and utility fees; verify payments against bills.
• Reconcile and update account records; enter adjustments and changes.
• Prepare daily balancing, cash drawer reconciliations, and deposits.

Skills

Customer service

Cash handling

Accounting basics

Data entry

Excel/Word/Outlook

Education

High school diploma

1–2 years clerical/accounting experience

Tools

Tyler Munis

Microsoft Office

Job description

Talbot County Government is seeking a motivated Utility Revenue Specialist to support daily utility revenue operations, including receipting, recording, and reconciling sewer service charges and related account transactions.

The role requires strong analytical skills, accuracy, and the ability to suggest improvements to ensure compliance. Duties include customer service, payments processing, and routine financial reporting for Sanitary District revenue activities.