Utility Billing Specialist

Town of Thompsons Station; Tennessee; On-site; USD 42,000 - 54,000; Full time

Job summary

Town of Thompsons Station is seeking a Billing Clerk to manage customer accounts, prepare accurate utility bills, process payments, and provide customer service to ensure efficient utility operations.

The role requires 3–5 years in accounting or office work, with strong attention to detail and the ability to communicate across departments. This is a full-time, on-site position in Thompsons Station, TN, reporting to Finance and Accounting.

Qualifications

• 3–5 years of accounting, customer service and office experience.
• Strong attention to detail and accuracy.
• Ability to communicate clearly with residents and departments.

Responsibilities

• Prepare and issue monthly utility bills for services including wastewater.
• Process payments and reconcile discrepancies.
• Respond to inquiries about billing and account status.
• Generate reports on billing, accounts, and collections; assist audits.

Skills

Accounting

Customer service

Attention to detail

Communication skills

Education

High School diploma or GED

Associate degree in Business or Finance

Tools

Excel

Word

Outlook

Job description

Town of Thompsons Station is seeking a Billing Clerk to manage customer accounts, prepare accurate utility bills, process payments, and provide customer service to ensure efficient utility operations.

The role requires 3–5 years in accounting or office work, with strong attention to detail and the ability to communicate across departments. This is a full-time, on-site position in Thompsons Station, TN, reporting to Finance and Accounting.