Utility Billing & Accounts Specialist

5812 Investment Group; Minneapolis (MN); On-site; USD 42,000 - 60,000; Full time

Job summary

5812 Investment Group seeks a Utility Processing Admin to support the Senior Utilities Specialist with payment and maintenance of utility accounts across the portfolio. You will track usage, handle billing discrepancies, and assist with setup or transfers of utilities for new properties.

You will help transition from paper to electronic billing and provide strong support to property teams and vendors. This role requires attention to detail, solid communication, and the ability to manage multiple

Qualifications

• Associate degree in accounting with a minimum of 3 years’ accounting experience preferred.
• Knowledge of accounting practices and procedures.
• Skilled in preparing detailed reports and computations.
• Must be detail oriented.
• Must be project oriented with the ability to handle multiple tasks and meet deadlines.
• Good customer service skills; manage difficult situations and meet commitments.
• Strong communication (oral and written) and analytical ability.
• Oral – speaks English clearly and persuasively.
• Written – writes English clearly and informatively.
• Planning & organizational skills; set goals and develop action plans.
• Excellent teamwork skills and ability to balance team and individual responsibilities.
• Excellent attendance/punctuality.
• Excellent dependability.
• Commitment to diversity and a harassment-free environment.
• Strong administrative skills, including proficiency with Microsoft Office.
• Knowledge and experience in real estate industry preferred.
• Ability to pass background and drug screenings.

Responsibilities

• Tracking & monitoring utility usage, billing discrepancies and payments for water, electric and gas services.
• Gathering/consolidating bills for processing/analysis using variations of mail, email, and vendor payment portals.
• Assisting with the setup or transfer of utilities for new properties or from/to residents.
• Project Management: assist and/or lead the transfer from paper billing to electronic billing, one property at a time.
• Overall customer service by fielding questions from property teams and coordinating with vendors.
• New acquisition setup: assess bonding and obtain bonds to minimize cash deposits; coordinate with acquisition team and vendor data.

Skills

Accounting knowledge

Detail-oriented

Communication skills

Customer service

Planning & organization

Teamwork

Attendance punctuality

Dependability

Diversity commitment

Administrative skills

Microsoft Office

Real estate industry knowledge

Education

Associate degree in accounting with a minimum of 3 years’ accounting experience (preferred)

Tools

Microsoft Office

Job description

5812 Investment Group seeks a Utility Processing Admin to support the Senior Utilities Specialist with payment and maintenance of utility accounts across the portfolio. You will track usage, handle billing discrepancies, and assist with setup or transfers of utilities for new properties.

You will help transition from paper to electronic billing and provide strong support to property teams and vendors. This role requires attention to detail, solid communication, and the ability to manage multiple