Utility Billing Clerk – Part Time

Mtvernon; Illinois; On-site; USD 21,593 - 30,754; Part time

Job summary

Mtvernon is seeking a part-time Billing Services Supervisor to manage utility billing operations. You will handle various administrative tasks, customer service inquiries, and work closely with the Finance Director and team. The role involves processing service orders, preparing billings, and maintaining customer accounts.

Ideal candidates will have customer service experience, strong communication skills, and proficiency with office technology. This position offers the potential to transition to full-time based on performance.

Qualifications

• Prior customer service experience preferred.
• Ability to handle multiple tasks.
• Ability to communicate effectively in writing and verbally.
• Knowledge of modern office procedures and practices.

Responsibilities

• Process service orders and investigate customer issues.
• Review customer accounts for accuracy.
• Prepare final billings and payment processing.
• Assist with accounts receivable collections.

Skills

Customer service experience

Communication skills

Computer proficiency

Organizational skills

Problem-solving skills

Education

Completion of four years of high school

Tools

Microsoft Office

Calculator

Fax machine

Copier

Job description

Mtvernon is seeking a part-time Billing Services Supervisor to manage utility billing operations. You will handle various administrative tasks, customer service inquiries, and work closely with the Finance Director and team. The role involves processing service orders, preparing billings, and maintaining customer accounts.

Ideal candidates will have customer service experience, strong communication skills, and proficiency with office technology. This position offers the potential to transition to full-time based on performance.