Utility Billing Clerk – Customer Service & Data Entry

cityofconroe; Conroe (TX); On-site; USD 193,208 - 275,175; Full time

Job summary

The City of Conroe is seeking a detail-oriented Clerk to handle billing and collection of utility bills. The role involves mailing and receiving payments, data entry of bills, and addressing customer questions and complaints with a focus on accurate record-keeping.

Qualifications include a high school diploma and prior cashier/data entry experience. Strong communication skills and reliability are essential for daily operations in a municipal office.

Qualifications

• High school diploma or equivalent required.
• Previous experience in cashier work and computer data entry required.

Responsibilities

• Bill and collect a large volume of utility bills by mail and in person.
• Data entry of bills and routine inquiry handling.
• Receive complaints from customers and provide assistance as needed.
• Assist with general customer service tasks and related clerical duties.

Skills

Cashier experience

Data entry

Customer service

Communication skills

English literacy

Education

High school diploma or equivalent

Job description

The City of Conroe is seeking a detail-oriented Clerk to handle billing and collection of utility bills. The role involves mailing and receiving payments, data entry of bills, and addressing customer questions and complaints with a focus on accurate record-keeping.

Qualifications include a high school diploma and prior cashier/data entry experience. Strong communication skills and reliability are essential for daily operations in a municipal office.