Utility Billing & City Services Specialist

City of Santa Fe Springs; Montrose (CO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical PPO

Dental Insurance

Vision Insurance

Health Savings Account

Life Insurance

Retirement Plan

Job summary

The City of Montrose is seeking a detail-oriented Clerk to support utility billing and cash receipting. You will assist City Hall customers, process payments, and help balance the general ledger with daily cash reconciliations.

Ideal candidates have strong customer service skills, accuracy with billing data, and ability to operate office equipment in a busy municipal setting. Training and benefits are provided.

Qualifications

• High school diploma or GED.
• One year related experience and/or training in accounting or office systems.
• Ability to use general office equipment including ten-key, telephone console type system and a two-way radio system.

Responsibilities

• Provide quality customer service to citizens for general inquiries and utility billing questions.
• Operate telephone console to handle incoming calls and direct to appropriate departments.
• Process and monitor utility billing tasks including new accounts, meter reading data, monthly bills, and delinquent notices.

Skills

Customer service

Office equipment

Communication

Education

High school diploma

Tools

Ten-key

Telephone console

Two-way radio

Job description

The City of Montrose is seeking a detail-oriented Clerk to support utility billing and cash receipting. You will assist City Hall customers, process payments, and help balance the general ledger with daily cash reconciliations.

Ideal candidates have strong customer service skills, accuracy with billing data, and ability to operate office equipment in a busy municipal setting. Training and benefits are provided.