Utility Account Manager

ChargeScape, LLC; Austin (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive healthcare benefits

401(k) retirement plan

Unlimited PTO

Opportunity to work with major EV OEMs

Job summary

ChargeScape, LLC seeks an Utility Account Manager to lead launch and growth of managed EV charging programs with utilities across North America. This Austin-based, hybrid role manages a portfolio end-to-end from post-sale through renewal and expansion, coordinating with OEMs, product, engineering, and driver support for on-time launches.

Responsibilities include serving as the primary contact for utility clients, defining strategic plans and KPIs, and presenting program performance and

Qualifications

• 3–5 years of SaaS account management experience.
• 2+ years in demand-side management or energy/utility space at a software company selling to utilities.

Responsibilities

• Owns end-to-end portfolio of utility accounts in North America.
• Leads post-sale, renewals, and expansion; defines program KPIs.
• Coordinates with OEM, product, engineering, and driver support for launches.
• Presents program performance and recommendations to stakeholders.
• Supports marketing and EV driver outreach.

Skills

SaaS account management

Demand-side management

Renewals & expansion ownership

Startup experience

Relationship management

Data analysis & storytelling

Presentation skills

Commercial mindset

In-person Austin office 3-4 days

Job description

Utility Account Manager - Austin, TX (Hybrid)

Roosevelt Talent is a recruitment agency specializing in helping CleanTech and Frontier Technology startups hire. Companies that help us push the frontier of technology forward, while also conserving our planet for future generations.

We believe the right people are the foundation of every successful climate company. The teams solving the world's toughest energy challenges deserve a hiring partner that moves with the same urgency and ambition.

The challenge: Traditional recruiting is expensive, and often misses the best candidates. We change that. We proactively find exceptional talent, deliver a premium candidate experience, and help startups hire top performers at a transparent, affordable cost.

Reach out if you want a genuine hiring partner – not another mercenary.

About Our Client

Roosevelt Talent is working with ChargeScape , a joint venture formed by major automakers—including BMW, Ford, Honda, and Nissan—to connect EV drivers with power utilities using a cloud-based software platform. The platform schedules EV charging for low-carbon, grid-friendly hours, helping stabilize the power grid while returning savings to drivers. Backed by well-capitalized founding investors and key automotive partnerships with companies like Tesla and Rivian, ChargeScape operates across North America to advance sustainable energy integration.

The Role

We are seeking a Utility Account Manager to lead the launch and growth of managed EV charging programs with utilities across North America. This is new headcount driven by growth, with several program launches underway and more planned. Reporting to the Head of Client Success, this Austin-based, hybrid role owns its own portfolio of utility accounts end to end, from post-sale through renewal and expansion, alongside the existing account managers. Responsibilities span serving as the primary point of contact for utility clients, defining strategic account plans and program KPIs, driving alignment across OEM operations, product, engineering, and driver support for on-time launches, escalating when programs are off track, presenting program performance and recommendations, and supporting marketing and EV driver outreach.

Qualifications & Skills

Required Qualifications

• 3-5 years of SaaS account management experience.
• 2+ years in demand-side management or the energy/utility space at a software company selling to utilities, with a strong understanding of regulatory-driven markets.
• Account management experience owning renewals and expansion, not just implementation or support.
• Prior experience working at a startup.
• Strong relationship management skills and an understanding of utility preferences, operations, and technology stacks.
• Strong data analysis, writing, and presentation skills, including data-driven narratives and visually compelling slide decks.
• Strong commercial mindset, outcome-focused, and willing to get deep into the weeds on tasks large and small.
• Ability to work in-person 3 to 4 days per week at the company’s Austin, TX office (office days are flexible).

Nice-to-Have

• Vehicle-grid integration (VGI) or managed EV charging experience.
• Competitive base salary paired with performance bonus potential.
• Comprehensive healthcare benefits package.
• 401(k) retirement savings plan.
• Unlimited paid time off (PTO).
• Opportunity to collaborate directly with major EV automakers and utilities.

Approximate Process:

• Expect a concise interview process (we’re looking for people soon)
• Speak with us (Roosevelt) for a screening, 30-min interview with the hiring manager, 30-min interview with a team member, case study, 30-min interview with the CEO, offer.

Note

This role requires US-Working Rights - the company is unable to sponsor visa transfers. Candidates must be based in Austin, TX or willing to relocate. Travel for conferences and client visits is up to about one trip per month.