Guest Services Usher: Welcoming, Safe Seating & Help

Sight-; Branson (MO); On-site; USD 26,000 - 36,000; Full time

Job summary

Sight & Sound in Branson, MO is seeking an Usher to deliver outstanding guest service and safety, guiding seating and assisting guests to enhance their visit. The role emphasizes teamwork with Box Office, House, and Concessions, quick problem solving, and a welcoming, friendly demeanor.

A high school diploma or equivalent and prior customer service experience are preferred. Applicants should help maintain a clean lobby, assist in emergencies, and uphold a positive guest experience through

Qualifications

• High school diploma or better.
• Prior customer service experience preferred.

Responsibilities

• Provide the highest level of customer service through directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customers concerns. Assist with special needs and requests.
• Monitor and assist with restroom and lobby appearance.
• Assist with an emergency situation in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Skills

Customer Service

Interpersonal Skills

Problem Solving

Physical Fitness

Guest Assistance

Team Player

Education

High School or better

Job description

Sight & Sound in Branson, MO is seeking an Usher to deliver outstanding guest service and safety, guiding seating and assisting guests to enhance their visit. The role emphasizes teamwork with Box Office, House, and Concessions, quick problem solving, and a welcoming, friendly demeanor.

A high school diploma or equivalent and prior customer service experience are preferred. Applicants should help maintain a clean lobby, assist in emergencies, and uphold a positive guest experience through