Usher - Event Based Scheduling

Orpheum Theater; New Orleans (LA); Hybrid; USD 17,047 - 24,280; Part time

Job summary

Orpheum Theater in New Orleans is looking for friendly and reliable Ushers to enhance the guest experience during live events. This flexible, event-based role allows team members to select shifts based on their availability. Responsibilities include greeting guests, scanning tickets, seating assistance, and ensuring safety and comfort. Strong customer service and communication skills are essential, with evening and weekend availability preferred. Join us for a dynamic experience in the vibrant atmosphere of live performances.

Qualifications

• Strong customer service and communication skills are essential.
• Professional appearance with a positive attitude is required.
• Must be able to stand for extended periods and navigate stairs.
• Ability to work in a fast-paced, high-volume environment is necessary.

Responsibilities

• Greet guests in a professional and welcoming manner.
• Scan tickets and assist with entry.
• Escort patrons to their seats and provide directional assistance.
• Answer guest questions regarding the venue and seating.
• Monitor areas to ensure guest safety and comfort.
• Assist with crowd flow before, during, and after events.
• Provide general support to front-of-house operations as needed.

Skills

Customer service skills

Communication skills

Professional appearance

Positive attitude

Job description

Usher – Event-Based Scheduling

$15 hourly

Position Summary:

The Orpheum Theater is seeking friendly, reliable Ushers to provide an exceptional guest experience during live events. This is a flexible, event-based role where team members select shifts based on their availability and the theater's event schedule.

Key Responsibilities:

• Greet guests in a professional and welcoming manner
• Scan tickets and assist with entry
• Escort patrons to their seats and provide directional assistance
• Answer guest questions regarding the venue, seating, and event details
• Monitor assigned areas to ensure guest safety and comfort
• Assist with crowd flow before, during, and after events
• Provide general support to front-of-house operations as needed

Scheduling & Expectations:

• This is a flexible, event-based position; shifts are offered based on event needs
• Team members may accept or decline shifts based on availability
• Once a shift is accepted, attendance is expected and reliability is essential
• Evening, weekend, and holiday availability is preferred

Qualifications:

• Strong customer service and communication skills
• Professional appearance and positive attitude
• Ability to stand for extended periods and navigate stairs
• Comfortable working in a fast-paced, high-volume environment
• Prior hospitality or event experience is a plus, but not required