User Studies Coordinator

Akkodis; Sunnyvale (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Akkodis is seeking a role to support the development and testing of unreleased consumer technology. You will directly handle hardware management, device configurations, and cross-functional program support in a fast-paced environment.

Ideal candidates bring experience with unreleased hardware, strong communication, and the ability to manage multiple priorities in Sunnyvale, CA. Immediate interviews and growth opportunities are available within the team.

Qualifications

• Minimum 6 months supporting unreleased hardware or software programs.
• Experience in confidential consumer electronics environments.
• Familiarity with iOS, macOS, watchOS, and connected devices.
• Experience with device inventory, hardware operations, or product testing.
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage hardware inventory, allocations, and device tracking
• Configure devices to engineering specifications
• Support user studies and product testing initiatives
• Troubleshoot hardware and software issues
• Partner closely with engineering, operations, legal, and research teams
• Maintain detailed documentation and reporting
• Coordinate hardware deliveries and deployment efforts

Skills

Hardware inventory

Device tracking

Communication

Organization

Problem-solving

Job description

Join a team supporting the development and testing of next-generation consumer technology products. This role works directly with unreleased hardware and software, supporting engineering teams through device management, user studies, inventory operations, and cross-functional program support.

What You'll Do

• Manage hardware inventory, allocations, and device tracking
• Configure devices to engineering specifications
• Support user studies and product testing initiatives
• Troubleshoot hardware and software issues
• Partner closely with engineering, operations, legal, and research teams
• Maintain detailed documentation and reporting
• Coordinate hardware deliveries and deployment efforts

What We're Looking For

• Minimum 6 months supporting unreleased hardware/software programs
• Experience within a confidential consumer electronics environment
• Familiarity with iOS, macOS, watchOS, and connected devices
• Experience with device inventory, hardware operations, or product testing
• Strong communication, organization, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment

Compensation & Growth

• Flexibility in rate for candidates with extensive unreleased hardware experience
• Interviews and offers being completed immediately
• Strong opportunity for career growth within the program
• Immediate hiring need

Ideal backgrounds include:

Study Coordinator, Research Coordinator, User Research Coordinator, Research Operations, QA/Test Technician, Hardware Technician, Lab Technician, Engineering Technician, and professionals with experience supporting unreleased consumer hardware programs.