User Study Researcher

OSI Engineering; Cupertino (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

OSI Engineering is seeking a Study Operations Coordinator in Cupertino to support the full lifecycle of human data collection and subjective user feedback studies. You will work with controlled lab sessions, motion capture, multi-camera systems, and custom software pipelines, coordinating participants and equipment.

The ideal candidate has 2+ years in research operations or UX study coordination, excellent organizational skills, and a professional communication style with non-technical

Qualifications

• 2+ years in a research operations, lab coordination, or UX study coordination role.
• Ability to execute standardized protocols consistently and flag deviations.
• Strong organizational skills to manage multiple concurrent study schedules.
• Naturally warm and personable in one-on-one settings with participants.
• Polished, professional communication with non-technical participants.
• Familiarity with informed consent processes and participant confidentiality standards.
• Proficiency with calendar management, spreadsheets, and document creation.

Responsibilities

• Coordinate and support full lifecycle of human data collection and subjective user feedback studies.
• Manage study schedules, participant coordination, and ground-truth equipment setup.
• Ensure adherence to informed consent and confidentiality standards.
• Provide clear, actionable written updates and QC of study data.

Skills

Research operations

Lab coordination

Organization

Communication

Confidentiality

Productivity tools

Tools

Calendly

Qualtrics

REDCap

Spreadsheets

Job description

A globally leading consumer device company headquartered in Cupertino, CA is looking for a Study Operations Coordinator to support the full lifecycle of human data collection and subjective user feedback studies. Our studies range from controlled lab sessions with complex ground-truth equipment - motion capture, calibrated lighting, multi-camera systems, and custom software pipelines - to hands-on evaluations with devices.

• Required Qualifications: 2+ years in a research operations, lab coordination, or clinical/UX study coordination role.
• Demonstrated ability to execute standardized protocols consistently and flag deviations accurately.
• Strong organizational skills - able to manage multiple concurrent study schedules without dropping details.
• Naturally warm and personable in one-on-one settings; able to put a wide range of participants at ease quickly, including those unfamiliar with lab environments or technical equipment.
• Polished, professional communication style with non-technical participants - clear on instructions, reassuring under pressure, and adept at reading the room.
• Communicates operational issues concisely and without ambiguity - written updates are structured, specific, and actionable rather than anecdotal.
• Familiarity with informed consent processes and participant confidentiality standards.
• Proficiency with standard productivity tools: calendar management, spreadsheets, document creation.

Preferred Qualifications:

• Experience supporting user research, human factors, or perceptual studies in a tech or product development context.
• Exposure to motion capture, computer vision, or multi-camera data collection environments
• Experience working with company's devices and hardware under confidentiality requirements.
• Working knowledge of data management practices: file naming conventions, offload verification, basic QC.
• Experience with scheduling or participant management tools (e.g., Calendly, Qualtrics, REDCap, or similar).
• Exposure to agile or iterative development environments - comfortable with evolving procedures.