User Services Assistant I

Weber State University Department of Automotive Technology; Ogden (UT); On-site; USD 14,000 - 19,000; Part time

Job summary

Weber State University, Ogden, UT, seeks a Student User Services Assistant I for its campus library. The role involves helping patrons, organizing collections, and assisting with access to resources in a welcoming environment.

The position requires current enrollment and strong customer service skills, with training on FERPA and university policies. It is a short-hour student job with on-site duties and occasional shifts.

Qualifications

• Must be a current WSU student enrolled in 6 undergraduate credits or 5 graduate credits.
• Candidates must be committed to outstanding customer service and demonstrate good human relations, communication, and problem-solving skills.
• Employees must complete annual FERPA, Safe@Weber, and Title IX training.

Responsibilities

• Providing general help and information to library users.
• Maintaining and organizing the collection; assist with stacks projects including inventory, shifting, and shelving.
• Instructing patrons of building navigation and assisting with secured room access.
• Assisting with special assignments as needed.
• Delivery/pickup services on campus.
• Responsible for periodic building safety and security checks and reporting problems to supervisors.
• Responsible for opening and closing duties/maintenance as applicable to schedule.

Skills

Customer service

Communication

Problem solving

Teamwork

Flexibility

Education

Currently enrolled WSU student (6 undergraduate credits or 5 graduate credits)

Tools

MS Office Suite

MS Teams

Google Drive

Job description

WSU's Commitment to Equal Opportunity

Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).

Position Information

Position Title User Services Assistant I Requisition Number H01960P Position Category Hourly/Work Study Campus Location Weber State University - Ogden, UT Hours per week Up to 20 Months per year 12 Alternate work schedule Pay Grade Salary Hourly Pay Rate $11.75 FLSA Job Summary/Basic Function

This is a student employee position in the Ogden campus library.

The User Services Assistant maintains a welcoming and organized environment for all library users and to assist with access to resources.

Position Duties Include

• providing general help and information


• Maintaining and organizing the collection; assist with stacks projects including: inventory, shifting, and shelving


• Instructing patrons of building navigation and assisting with secured room access


• Assisting with special assignments as needed.


• Delivery/pickup services on campus


• Responsible for periodic building safety and security checks and noticing and reporting problems to supervisors.


• Responsible for opening and closing duties/maintenance as applicable to schedule.

The duties and tasks included are representative of the position and not comprehensive. Duties may be added or removed in the best interest of the organization and its users.

Required Qualifications

• Must be a current WSU student enrolled in 6 undergraduate credit hours or 5 graduate credit hours during the fall and spring semesters.


• Candidates must be committed to providing outstanding customer service and demonstrate good human relations, communication, and problem-solving skills.


• If hired, employees are required to take annual FERPA, Safe@Weber, and Title IX training.

Preferred Qualifications

• Excellent communication skills.


• Motivated.


• Flexible.


• Team player.


• Familiar with using MS Office Suite, MS Teams, and Google Drive.


• Current valid driver’s license. Student drivers will be required to take and pass the Utah State Driving certification for Public and Higher Education.


• Federal Work Study recipients and 50/50 eligible students are preferred.




• If you are unsure if you have Work Study, contact the Financial Aid office at 801-626-7569 or go to Financial Aid in the Student Services building, room 120.


• For 50/50 eligibility, students must be enrolled full-time and have at least a 2.0 GPA in order to qualify.

Background Check? No

Due to the Affordable Care Act (ACA), individuals who have worked in a salaried capacity for Weber State University are ineligible to be hired as an hourly or adjunct employee at Weber State for six months.