User Research Program Manager

Infotree Global Solutions; Sunnyvale (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

A technology-driven company in Sunnyvale is seeking an experienced Engineering/Technical Program Manager to lead cross-functional teams and manage stakeholder relationships. The ideal candidate has over 3 years of experience in program management, strong problem-solving abilities, and excellent communication skills. This role offers the chance to work in a dynamic environment while ensuring project goals are met effectively.

Qualifications

• 3+ years of Engineering/Technical Program Manager experience.
• Self-starter, autonomous worker who takes initiative.
• Excellent written and verbal communication skills to communicate with stakeholders.

Responsibilities

• Align diverse teams and external partners toward shared milestones.
• Identify risks, resolve ambiguity, and adapt plans for project changes.
• Maintain trackers, timelines, and documentation.

Skills

Cross-Functional Coordination

Stakeholder Management

Risk Management

Problem-Solving

Attention to Detail

Team Player

Excellent Communication

Job description

Responsibilities

• Cross-Functional Coordination & Stakeholder Management - Proven ability to align diverse teams (engineering, research, legal, privacy, operations) and external partners (3rd party vendors, external sites, participants) toward shared milestones. Strong communication skills across technical and non technical audiences.
• Risk Management & Problem-Solving Orientation - Track record of proactively identifying risks, resolving ambiguity, and adapting plans when (study) projects encounter scope changes, technical issues, or operational challenges.
• Attention to Detail & Process Rigor - Strong organizational skills with experience maintaining trackers, timelines, and documentation.
• Team Player and Get-It-Done Attitude - Personable, team-oriented individual with bias toward action and getting the job done.

Qualifications

• [Nice to Have] Data Collection & Research Operations Acumen - Familiarity with study design logistics, participant recruitment workflows, data integrity practices, and the operational mechanics of running user studies (or something similar, eg, clinical trials) at scale.
• 3+ years of Engineering/Technical Program Manager experience
• Self-starter, autonomous worker, that takes initiative
• Excellent written and verbal communication skills to communicate cross-functionally and executive stakeholders
• Data Collection or User Study background is a plus