UX Research Coordinator/Lead

America CyberSystem; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

America CyberSystem is seeking a UX Research Recruiting Coordinator in Austin, Texas. This role involves collaborating with UX researchers to recruit participants for various studies, requiring excellent organizational and communication skills.

The ideal candidate will manage logistics, track participant data, and work with large datasets in spreadsheets. Candidates should have a High School Diploma and at least 1 year of related experience. Apply today to join a dynamic team focused on improving user experience.

Qualifications

• Strong organizational skills and detail-oriented.
• Outstanding written and verbal communication skills.
• Experience with data entry and working with large datasets.

Responsibilities

• Source, screen, and recruit research participants for UX studies.
• Partner with UX researchers to identify participant requirements.
• Manage scheduling details and logistics for multiple UX studies.
• Track and analyze participant activity and document in the database.
• Network with potential participants to generate new leads.

Skills

Organizational skills

Time management

Communication skills

Problem solving

Analytical skills

Education

High School Diploma or GED Equivalent

Tools

Google Suite

Mac OS

Job description

Job Description

A UX (User Experience) Research Recruiting Coordinator will work closely with the UX researchers to plan, recruit, and schedule potential research participants for a wide range of UX studies. The coordinator will be responsible for the recruitment of research participants for multiple projects that encompass a wide variety of products and services. The coordinator will be supporting multiple researchers at once recruiting potential research participants to ensure the success of their studies. Creative problem solving and lead generations are essential for being successful in this role.

The coordinator will need to be familiar with Mac OS, Google Suite, and must be able to work with large datasets in spreadsheets. A successful research recruiting coordinator will be organized, detail-oriented with good time-management skills, and able to maintain professional and friendly participant and researcher relationships. Outstanding written and verbal communication skills are required, as the coordinator will be in constant communication with both participants and researchers.

Your responsibilities will include but are not limited to:

• Source, screen and recruit research participants for UX studies
• Partner and collaborate with UX researchers to identify key participant requirements
• Curate participants to ensure a high quality sample pool for the researchers
• Manage calendars, timelines, scheduling details, and logistics for multiple UX studies
• Track and analyze participant activity and document in our database
• Network with potential participants to generate new leads

Qualifications

Basic Qualifications

• High School Diploma or GED Equivalent
• At least 1 year of experience relating to the job description

Preferred

• Experience in customer support, data entry, research and/or research recruiting for a technology company
• Problem solving abilities
• Ability to work with large data sets in spreadsheets
• Professional written and verbal communication
• Analytical skills

Additional Information

All your information will be kept confidential according to EEO guidelines.