Used Car Purchasing Specialist

Servco Pacific Inc.; Honolulu (HI); Vor Ort; USD 29.000 - 44.000; Vollzeit

Zusammenfassung

Servco Pacific Inc. in Honolulu is seeking a Used Car Purchasing Specialist to engage customers, source leads, and appraise vehicles at the Buying Center. You will coordinate purchases, communicate pricing, and help with processing documents in a fast-paced setting.

The role requires strong customer service, sales aptitude, and knowledge of automotive makes. On-site position with potential for commission-based earnings and growth within the Servco network.

Qualifikationen

• Minimum of two years of customer service work experience.
• Valid driver's license and clean driving record.
• Auto sales or vehicle appraisal work experience preferred.
• Knowledge of automotive makes and models.
• Basic proficiency with Word and Excel.
• Multi-tasking in a fast-paced work environment.
• Must be customer savvy, a team player, and able to adapt to changes.

Aufgaben

• Receive in-bound calls and make out-bound calls to schedule appointments for sellers to meet with the Used Car Buying Center Manager or Used Car Purchasing Specialist
• Source used car sales leads via Craigslist, Facebook Marketplace, etc.
• Appraise vehicles on site and remotely using digital software
• Obtain Buying Center Manager’s approval to purchase pre-owned vehicles
• Communicate purchase price to customer and inform Buying Center Manager if customer accepts or wants to negotiate further
• Assist Buying Center Manager with obtaining purchase documents and have customer properly complete purchase documents
• Obtain vehicle keys from customer and transport vehicle to Servco Pre-owned lot

Kenntnisse

Communication skills

Customer service

Mathematical skills

Multitasking

Attention to detail

Teamwork

Adaptability

Ausbildung

High school diploma

Business or Auto Technology degree

Tools

DealerTrack

Dealersocket

Roadster

ACV MaxDigital

Jobbeschreibung

Are you customer service oriented and have a good understanding of assessing pre-owned vehicles? Servco is looking for a Used Car Purchasing Specialist to assist with purchasing pre-owned vehicles directly from customers at our Used Car Buying Center.

Responsibilities

• Receive in-bound calls and make out-bound calls to schedule appointments for sellers to meet with the Used Car Buying Center Manager or Used Car Purchasing Specialist
• Source used car sales leads via Craigslist, Facebook Marketplace, etc.
• Appraise vehicles on site and remotely using digital software
• Obtain Buying Center Manager’s approval to purchase pre-owned vehicles
• Communicate purchase price to customer and inform Buying Center Manager if customer accepts or wants to negotiate further
• Assist Buying Center Manager with obtaining purchase documents and have customer properly complete purchase documents
• Obtain vehicle keys from customer and transport vehicle to Servco Pre-owned lot

Requirements

• High School graduate or equivalent
• Business or Auto Technology degree preferred
• Minimum of two years of customer service work experience
• Valid driver's license and clean driving record
• Ability to operate standard shift preferred
• Auto sales or vehicle appraisal work experience preferred
• Strong verbal and written communication skills
• Strong customer relations skills
• Knowledge of automotive makes and models
• Basic proficiency with Word and Excel
• DealerTrack, Dealersocket, Roadster, and/or ACV MaxDigital experience preferred
• Multi-tasker and able work in a fast-paced work environment
• Detail oriented with strong math/financial skills
• Must be customer savvy, a team player, and able to adapt to changes
• Compensation: $17/hour base pay + commission earned on every vehicle purchased. Total earning potential, including incentives, is performance-based and dependent on individual job performance.

At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.

Equal Opportunity Employer and Drug-Free Workplace