Used Car Manager Town and Country Toyota

Sonic Automotive; Charlotte (NC); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in the automotive sector is seeking a dedicated individual to lead their used-vehicle sales department. This role is pivotal in ensuring customer retention and profitability through effective recruitment, training, and management of sales personnel. You will forecast sales goals, oversee inventory, and implement strategies to enhance customer satisfaction. With comprehensive training and competitive compensation, this position offers a fantastic opportunity to advance your career in a thriving industry. Join a team that values your contributions and supports your professional growth.

Benefits

Comprehensive Training

Competitive Compensation

Unparalleled Benefits

Qualifications

• Minimum of two years’ experience in automotive sales or sales management.
• Ability to read and comprehend instructions and information.

Responsibilities

• Forecasts goals and objectives for sales and key expenses.
• Hires and monitors the performance of used-vehicle sales employees.
• Maintains vehicle inventory and conducts market analyses.

Skills

Automotive Sales

Sales Management

Customer Service

Market Analysis

Education

High School Diploma

Job description

Job Description

Ensures customer retention and the profitability of this profit center by recruiting qualified sales personnel. Assumes responsibility for appraising, purchasing, reconditioning, displaying, and merchandising the used vehicle inventory.

Duties and Responsibilities:

1. Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
2. Hires, motivates, counsels, and monitors the performance of all used-vehicle sales employees.
3. Prepares and administers an annual operating forecast and budget for the used-vehicle sales department.
4. Understands, keeps abreast of, and complies with federal, state, and local regulations that affect used-vehicle sales.
5. Directs and schedules the activities of all department employees, ensuring proper staffing at all times.
6. Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.
7. Ensures proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.
8. Develops, implements, and monitors a follow-up system for used-vehicle purchasers.
9. Maintains vehicle inventory. Monitors customers' preferences, lost sales, and dealership sales history; conducts local market analyses to determine which vehicles to stock.
10. Conducts daily and weekly sales and sales training meetings.
11. Establishes and enforces product-knowledge standards.
12. Oversees the efforts of used-vehicle salespeople to enhance the dealership's image and customer satisfaction ratings.
13. Communicates daily with the new-vehicle sales manager regarding units needed for used-vehicle inventory.
14. Ensures used-vehicle salespeople are informed of all new inventory and current advertising efforts, including special sales.
15. Appraises all incoming used vehicles.
16. Ensures cosmetic and mechanical reconditioning is performed within cost and time limitations.
17. Plans and controls the display of used vehicles.
18. Establishes and controls wholesaling activities.
19. Establishes delivery procedures, including introduction to the service department and scheduling of the first service appointment.
20. Assists in developing advertising campaigns and promotions.
21. Keeps abreast of auto auction activity and prices; attends auctions regularly.
22. Approves all auction paperwork and provides proper documentation for purchases.
23. Notifies the used vehicle department manager of anticipated delivery of purchases.

Qualifications:

• High school diploma or equivalent.
• Minimum of two years’ experience in automotive sales or sales management.
• Ability to read and comprehend instructions and information.
• Valid driver’s license with a good driving record.
• Authorized to work in the USA.
• Ability to perform duties safely and responsibly.
• Ability to pass pre-employment testing including background checks, MVR, drug test, credit report, and valid driver license.

Additional Information:

Join our team and advance your career in the automotive industry. We offer comprehensive training, competitive compensation, and unparalleled benefits, making us a leader in the industry.