Used Car Condition Specialist

CarMax; Laurel (MD); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Paid sick leave

Vacation time

Holiday pay

Job summary

CarMax Laurel is seeking a Vehicle Condition Assessor to accurately document cosmetic and mechanical vehicle conditions for appraisals and inventory updates. You will image wholesale vehicles, verify appraisal details, and collaborate with Buyers, Senior Buyers, and Purchasing Managers in a fast-paced environment, supporting lot merchandising and operations while maintaining safety and quality standards.

This role requires a valid driver’s license, willingness to work outdoors in varying

Qualifications

• Must deliver excellent customer service across departments.
• Must follow standardized processes and keep accurate records.
• Strong communication with internal and external customers.
• Ability to multi-task in a fast-paced environment.
• Valid driver’s license and willingness to work outdoors.
• Flexibility to work nights, weekends, and holidays; physical stamina for long hours.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle security checks and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Customer service

Process adherence

Communication

Multi-tasking

Valid driver’s license

Outdoor work

Flexibility

Physical stamina

Job description

CarMax Laurel is seeking a Vehicle Condition Assessor to accurately document cosmetic and mechanical vehicle conditions for appraisals and inventory updates. You will image wholesale vehicles, verify appraisal details, and collaborate with Buyers, Senior Buyers, and Purchasing Managers in a fast-paced environment, supporting lot merchandising and operations while maintaining safety and quality standards.

This role requires a valid driver’s license, willingness to work outdoors in varying