USA OPEN HIRE! Reservations Agent

Abroad Work; Denver (CO); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading hotel management company in Denver is looking for a Reservations Agent. The role requires offering exceptional service to guests, managing room reservations, and converting inquiries into business. Ideal candidates will excel in customer service and communication, ensuring all reservations meet guest expectations. This position presents an exciting opportunity to work in the hospitality industry.

Qualifications

• Excellent customer service skills.
• Ability to convert inquiries into booked reservations.
• Strong communication skills.

Responsibilities

• Serve as the main contact for room reservations.
• Offer excellent service to influence Guest decisions.
• Respond positively to sales inquiries and develop leads.

Job description

USA OPEN HIRE!!! Reservations Agent vacancy in Denver USA

• A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.

What Will I Be Doing?

• As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel.
• A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs.

Specifically, a Reservations Agent will perform the following tasks to the highest standards:

• Convert, quickly, inquiries into contracted business
• Respond, positively, to sales inquiries to develop future sales leads
• Identify sales leads, as appropriate
• Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest’s expectation