USA OPEN HIRE! Hotel Receptionist - Full-Time

Caesars Hoteliers Jobs; Detroit (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality company in Detroit is seeking a full-time Hotel Receptionist who will ensure a warm welcome and excellent service for guests. Responsibilities include managing front desk operations, assisting with check-in and check-out, and providing information on hotel services and local attractions. Ideal candidates will have experience with property management systems, strong customer service skills, and be familiar with local amenities.

Qualifications

• Experience with property management system, preferably Opera.
• Strong customer service skills.
• Familiarity with local attractions and amenities.

Responsibilities

• Manage front desk operations effectively.
• Greet guests and exceed their expectations.
• Assist in checking guests in and out.

Job description

Hotel Receptionist - Full-Time vacancy in Detroit, USA

To ensure that the customer receives a warm welcome and an excellent, personalised and efficient service at check-in, check-out, during the visit, on the telephone and through email.

Responsibilities

• Front Desk operations
• Greeting guests and ensuring their expectations are exceeded
• Checking in and out guests using Opera property management system - experience preferred
• Handling telephone and reservations enquiries
• Working with Housekeeping department to ensure guest rooms are prepared to a high standard
• Provide information to customers on hotel facilities, services and outlet opening times
• Be familiar with local tourist attractions, amenities and activities and be able to assist customers with their requirement