(USA) Coach/Ops Mgr Trainee

Walmart; North Myrtle Beach (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Coach/Ops Manager Trainee to lead and develop high-performing teams. This role involves effective communication and collaboration with associates, driving financial performance, and ensuring exceptional customer service standards. The ideal candidate will have a strong background in retail management and a passion for mentoring others. With competitive pay and benefits, this is a fantastic opportunity to grow within a supportive and innovative environment. If you are ready to make a significant impact and advance your career, this position is perfect for you.

Benefits

401(k)

Performance Bonuses

Health Benefits

Paid Time Off

Stock Purchase Options

Qualifications

• 2 years of college or relevant retail experience.
• Experience in supervising teams and performance management.

Responsibilities

• Lead and develop teams by training and providing feedback.
• Manage customer service initiatives and resolve complaints.
• Drive financial performance by evaluating P&L statements.

Skills

Team Leadership

Customer Service

Financial Performance Management

Communication

Problem Solving

Education

Bachelor of Science in Business Management

2 years of college

Job description

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This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$31.00/hr - $38.00/hr

Position Summary

What you'll do:

• Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback.
• Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
• Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives.
• Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model.
• Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are resolved.
• Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.
• Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses.
• Coordinates supervision and development opportunities for hourly associates, including hiring, training, mentoring, and recognizing staff.
• Ensures compliance with company policies, supports company mission, values, and standards of ethics and integrity.

Additional responsibilities include building high-performing teams, promoting diversity and inclusion, acting with integrity, delivering results, and striving for excellence.

At Walmart, we offer competitive pay, performance bonuses, health benefits, 401(k), stock purchase options, paid time off, and other benefits. For more information about benefits and eligibility, visit one.walmart.com/notices.

The hourly wage range for this position is $31.25-$38.46 plus differential where applicable. Additional compensation includes annual or quarterly performance bonuses, and possibly regional pay zones based on location.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. Additional requirements include passing background checks for firearms or ammunition sales, attending and completing all required trainings, and meeting specific state requirements where applicable.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership or related fields, and experience supervising multiple direct reports with performance management, mentoring, hiring, and firing.

Location

550 Highway 17 N, North Myrtle Beach, SC 29582-2904, United States of America

Additional Details

Position level: Internship

Employment type: Full-time

Job function: Other

Industry: Retail

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