(USA) Coach/Ops Mgr Trainee

Walmart; Oregon (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Walmart is searching for a retail supervisor to effectively lead and develop teams, enhancing customer service and financial performance. Responsibilities include managing associates, driving sales, and ensuring compliance with company policies. This position offers competitive pay, performance bonuses, and comprehensive benefits, ensuring a rewarding career within a leading organization.

Benefits

Performance bonuses

Comprehensive health benefits

Paid time off

Education opportunities through Live Better U

Qualifications

• 2 years of college or retail experience with supervisory experience required.
• Experience supervising 5 or more direct reports preferred.
• Candidates must complete required trainings and assessments.

Responsibilities

• Leads teams by teaching and actively listening to associates.
• Drives financial performance and manages budgets.
• Coordinates job-related activities and supports business needs.

Skills

Team Leadership

Customer Service

Financial Management

Communication

Change Management

Problem Solving

Education

2 years of college or 1 year of retail experience with supervisory experience

Bachelor of Science in Business Management

Certificate of Completion in People and Business Leadership

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, including community outreach programs, and ensuring customer needs and complaints are successfully resolved. Develops and implements action plans to address deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements, managing budgets, forecasting, controlling expenses, and monitoring inventory flow and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a belonging mindset in the workplace. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans to meet customer and business needs, and measuring progress towards goals. Identifies improvement opportunities and promotes continuous learning and adaptability.

Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans, supporting the Open Door Policy, and guiding teams in applying these principles in business practices.

Builds high-performing teams by embracing diversity and creating a workplace where associates feel supported and connected. Attracts, retains, and develops talent, recognizing contributions and accomplishments.

Acts with integrity by maintaining high standards of ethics and compliance, supporting Walmart’s culture, and making a positive impact through initiatives like making the company a regenerative entity, eliminating waste, and engaging in community giving.

Delivers results by prioritizing customer needs, leveraging data insights, and balancing short- and long-term goals. Demonstrates curiosity, resilience, and encourages innovation and learning from mistakes.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health, financial, and paid time off benefits, along with education opportunities through Live Better U.

The hourly wage range for this position is $31.25-$38.46 plus applicable differentials, with additional bonuses and location-based pay zones.

Minimum Qualifications

2 years of college OR 1 year of retail experience combined with 1 year of supervisory experience OR 2 years of general work experience with 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Candidates must attend and complete all required trainings and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

2375 NE Highway 99W, McMinnville, OR 97128-9201, United States of America