(USA) Coach/Ops Mgr Trainee

Walmart; Myrtle Beach (SC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive store operations and enhance customer experiences. This role involves developing high-performing teams, implementing business solutions, and ensuring compliance with company standards. With a focus on financial performance and customer service excellence, you will lead initiatives that foster a culture of accountability and continuous improvement. Join a company that values integrity, diversity, and personal growth, offering competitive pay and comprehensive benefits to support your career development.

Benefits

Health Coverage

401(k)

Stock Purchase

Paid Time Off

Educational Benefits

Qualifications

• 2 years of college or equivalent experience in retail and supervision.
• Strong leadership skills with a focus on team development and customer service.

Responsibilities

• Lead and develop teams while ensuring exceptional customer service.
• Drive financial performance and manage budgets for the store area.

Skills

Customer Service

Team Leadership

Financial Performance Analysis

Problem Solving

Diversity and Inclusion Awareness

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives effectively.

Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are resolved. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and executes action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and communicates consistently. Ensures diversity and inclusion awareness and recruits and develops qualified staff to meet staffing needs and company growth objectives.

Coordinates and oversees job-related activities by developing relationships with stakeholders, supporting plans and initiatives, and setting measurable goals. Builds accountability, identifies improvement opportunities, and demonstrates adaptability and continuous learning.

Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy.

Core Values and Leadership Expectations

• Respect the Individual: Builds high-performing teams, embraces differences, and fosters a workplace of belonging where associates can thrive.
• Act with Integrity: Upholds the highest standards of ethics, models Walmart values, and supports a culture of accountability and transparency.
• Serve Our Customers and Members: Delivers results with a customer-first approach, making decisions based on data insights and balancing priorities.
• Strive for Excellence: Demonstrates curiosity, takes calculated risks, supports continuous improvement, and encourages learning from mistakes.

Benefits and Additional Information

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and other perks. Live Better U provides educational benefits, including tuition and fee coverage for various programs.

For more details about benefits, visit One.Walmart.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. Additional requirements include successful completion of required trainings and assessments, and, for firearm-related roles, background checks and certifications as applicable.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

541 Seaboard St, Myrtle Beach, SC 29577-9733, United States of America