(USA) Coach/Ops Mgr Trainee

Walmart; Massachusetts; On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive store operations and financial performance. This role involves mentoring and developing teams while ensuring exceptional customer service standards. The ideal candidate will manage profit and loss statements, oversee budgeting, and implement business solutions. With a focus on fostering a culture of belonging and continuous improvement, this position offers competitive pay, performance bonuses, and opportunities for professional growth. Join a team committed to excellence and innovation in the retail sector.

Benefits

Competitive pay

Performance bonuses

Health benefits

Paid time off

Educational programs

Qualifications

• 2 years of college or relevant retail and supervisory experience.
• Experience supervising 5 or more direct reports.

Responsibilities

• Lead and develop teams through training and mentoring.
• Drive financial performance by managing profit and loss statements.

Skills

Leadership

Customer Service

Budgeting

Communication

Team Development

Change Management

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

This role involves leading and developing teams by teaching, training, actively listening to associates, touring stores, and providing feedback. It includes communicating and collaborating across all levels regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The position requires introducing and leading change efforts, providing clear expectations, and implementing business solutions. It also involves demonstrating exceptional customer service standards, managing customer service initiatives, and ensuring customer needs and complaints are addressed effectively.

The role focuses on driving financial performance and sales by managing profit and loss statements, budgeting, forecasting, controlling expenses, and ensuring effective merchandise presentation and inventory flow. It includes supervising and developing hourly associates through hiring, training, mentoring, and recognizing performance. The position requires building relationships with stakeholders, supporting plans to meet customer and business needs, and promoting diversity and inclusion.

Additional responsibilities include ensuring compliance with company policies, supporting company values and ethics, and fostering a culture of belonging. The role emphasizes acting with integrity, serving customers by delivering results, and striving for excellence through continuous improvement and embracing new technologies. Benefits include competitive pay, performance bonuses, health and financial benefits, paid time off, and educational programs.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearms-related positions, successful completion of a background check and training is required. All associates must complete required trainings and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

638 Quequechan Street, Fall River, MA 02721-4005, United States of America