(USA) Coach/Ops Mgr Trainee

Walmart; Madison (WI); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading company is seeking a managerial candidate to lead teams in enhancing customer service and operational excellence. This role involves team development, financial oversight, and ensuring compliance with company policies, offering competitive pay and educational opportunities for growth.

Benefits

Competitive pay

Performance bonuses

Comprehensive benefits

Educational opportunities through Live Better U program

Qualifications

• 2 years of college or equivalent work experience.
• Experience supervising multiple direct reports.
• Relevant certifications preferred.

Responsibilities

• Lead and develop teams through training and mentoring.
• Manage customer service initiatives and community outreach.
• Drive financial performance by reviewing budgets and forecasts.

Skills

Leadership

Customer Service

Team Development

Financial Management

Education

Bachelor of Science in Business Management and Leadership

Job description

Position Summary...

This role involves leading and developing teams by teaching, training, actively listening to associates, touring stores, and providing feedback. It includes communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The role also entails introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives effectively.

The position models and demonstrates exceptional customer service standards, manages customer service initiatives, and supports community outreach programs. It drives financial performance by reviewing profit and loss statements, managing budgets, forecasting, controlling expenses, and ensuring effective merchandise presentation and inventory flow. The role also involves supervising and developing associates through hiring, training, mentoring, and recognizing their contributions, while promoting a culture of belonging.

Additional responsibilities include ensuring compliance with company policies and supporting the company's mission and values, acting with integrity, delivering results with a customer-first approach, and striving for continuous improvement and excellence. The role offers competitive pay, performance bonuses, comprehensive benefits, and educational opportunities through Walmart's Live Better U program.

Minimum qualifications include 2 years of college or equivalent work experience, with specific supervisory and retail experience requirements. Preferred qualifications include a Bachelor of Science in Business Management and Leadership, leadership experience supervising multiple direct reports, and relevant certifications. The position is located at 7202 Watts Rd, Madison, WI 53719-2302, United States of America.