(USA) Coach/Ops Mgr Trainee

Walmart; Colorado; On-site; Full time

Job summary

Walmart is seeking a dedicated leader to enhance team performance and drive financial success at our Northglenn, CO location. The role emphasizes developing associates through training and effective communication while ensuring exceptional customer service standards. You'll manage store operations, implement improvement plans, and recruit top talent to support our growth initiatives. Join a regenerative company focused on positive change for associates, customers, and communities.

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k) plan

Stock purchase options

Paid time off

Education benefits through Live Better U

Qualifications

• 2 years of college or equivalent experience in retail and supervision.
• Experience supervising five or more direct reports.
• Completion of required trainings and assessments.

Responsibilities

• Leads and develops teams effectively, ensuring customer service standards.
• Drives financial performance and manages operational processes.
• Coordinates job-related activities, fostering high-performing teams.

Skills

Leadership

Customer Service

Data-Driven Decision Making

Financial Performance Management

Team Development

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to address deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgeting, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and fosters a sense of belonging in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and oversees job-related activities and assignments by developing relationships with key stakeholders, supporting plans and initiatives, and building accountability. Measures progress and addresses improvement opportunities. Demonstrates adaptability and promotes continuous learning. Ensures compliance with company policies and procedures, supporting the company's mission, values, standards of ethics, and integrity by implementing related action plans and utilizing the Open Door Policy.

Builds high-performing teams by embracing diversity and creating a workplace where associates feel supported and connected. Works collaboratively, building trust and strong relationships, and communicates effectively to motivate and influence. Attracts and retains top talent, empowers and develops team members, and recognizes their contributions.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart's values, and holding oneself and others accountable. Supports Walmart's goal of becoming a regenerative company by making a positive impact on associates, customers, communities, and the environment. Promotes a culture of belonging, eliminates waste, and participates in local giving initiatives.

Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Demonstrates curiosity, resilience, and a desire to learn, encouraging innovation and supporting others through change.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and additional perks. PTO and PPTO are provided according to job classification and employment length, meeting or exceeding legal requirements.

For more information about PTO, visit https://one.walmart.com/notices.

Live Better U is Walmart's education benefit program, offering fully paid tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short certificates. Eligibility requirements apply, and benefits may vary based on employment status.

The hourly wage range for this position is $31.25-$38.46, plus legislative differential where applicable. Additional compensation includes performance bonuses, regional pay zones, and other incentives.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Facilities selling only ammunition with state-specific requirements may require a current state-issued Certificate of Eligibility. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

10755 Washington Street, Northglenn, CO 80233-0000, United States of America