(USA) Coach/Ops Mgr Trainee

Walmart; Colorado; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dynamic leader to drive store operations and enhance customer experiences. This role involves leading teams, managing financial performance, and ensuring compliance with company standards. You'll be instrumental in fostering a culture of accountability and inclusivity while delivering exceptional service to customers. With competitive pay and a suite of benefits, this opportunity offers a chance to make a significant impact in a collaborative environment. Join a company that values integrity, excellence, and the growth of its associates.

Benefits

Health Coverage

401(k)

Stock Purchase

Paid Time Off

Performance Bonuses

Qualifications

• 2 years of college or equivalent experience required.
• Experience in retail and supervisory roles is preferred.

Responsibilities

• Leads and develops teams, ensuring high-quality customer service.
• Drives financial performance by managing budgets and evaluating P&L statements.
• Implements action plans for operational improvements and compliance.

Skills

Team Leadership

Customer Service

Financial Analysis

Communication

Problem Solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, such as store community and outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and communicates consistently and effectively. Ensures diversity and inclusion awareness and promotes recruiting and developing qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, identifies and communicates goals and objectives, and builds accountability for achieving results. Addresses improvement opportunities and demonstrates adaptability while promoting continuous learning.

Ensures compliance with company policies, procedures, and standards of ethics and integrity by implementing related action plans. Supports the Open Door Policy and provides guidance on applying these principles in business processes.

Respect the Individual: Builds high-performing teams, embraces differences, creates a workplace of belonging, and creates opportunities for all associates to thrive and perform.

Act with Integrity: Maintains high standards of ethics and compliance, models Walmart values, and supports a culture of accountability, positive impact, and sustainability.

Serve Our Customers and Members: Delivers results with a customer-first approach, making decisions based on data insights, and balancing priorities to meet customer needs.

Strive for Excellence: Demonstrates curiosity, resilience, and encourages learning from mistakes. Supports the adoption of new technologies and skills, and guides others through change.

Walmart offers competitive pay, performance bonuses, and benefits, including health coverage, 401(k), stock purchase, paid time off, and other perks. For more information about PTO and benefits, visit https://one.walmart.com/notices and One.Walmart.

The hourly wage range for this position is $31.25-$38.46, plus differential where applicable. Additional compensation includes bonuses and, for certain positions, regional pay zones based on location.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition with state-specific requirements, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

1835 E Main St, Cortez, CO 81321-3037, United States of America