(USA) Coach/Ops Mgr Trainee

Walmart; Virginia Beach (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive store operations and enhance customer experiences. In this role, you will lead and develop high-performing teams, ensuring exceptional service standards while managing financial performance and operational excellence. You will implement innovative solutions to improve processes and foster a culture of diversity and inclusion. With competitive pay and comprehensive benefits, this opportunity allows you to make a significant impact in a supportive environment that values your contributions and promotes continuous growth.

Benefits

Performance bonuses

Comprehensive health benefits

401(k)

Stock purchase options

Paid time off

Disability coverage

Employee discounts

Military leave pay

Qualifications

• 2 years of college or equivalent experience in retail and supervision.
• Experience supervising teams and managing performance.

Responsibilities

• Lead and develop teams by providing training and feedback.
• Drive financial performance through budget management and sales analysis.

Skills

Leadership

Customer Service

Communication

Financial Management

Team Building

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to correct deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, recognizing achievements, and ensuring diversity and inclusion. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and manages job-related activities by developing relationships with stakeholders, supporting plans and initiatives, setting goals, building accountability, and measuring progress. Identifies opportunities for improvement, demonstrates adaptability, and promotes continuous learning.

Ensures compliance with company policies and supports the company's mission, values, and standards of ethics and integrity by implementing related action plans, supporting the Open Door Policy, and guiding on business practices.

Builds high-performing teams by embracing diversity, creating a workplace of belonging, and fostering an environment where associates feel supported and valued. Works collaboratively, builds trusting relationships, and communicates effectively to motivate and influence others.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, holding oneself and others accountable, and supporting Walmart's goal of becoming a regenerative company through positive community impact.

Serves customers and members by delivering results with a customer-first mindset, making data-driven decisions, and balancing priorities for short- and long-term success.

Strives for excellence by fostering curiosity, resilience, and continuous improvement, adopting new technologies, and supporting others through change.

We offer competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase options, paid time off, and additional benefits such as disability coverage, discounts, military leave pay, and more. Details about PTO can be found at https://one.walmart.com/notices.

Live Better U is Walmart's education benefit program covering high school to bachelor's degrees, with tuition, books, and fees paid by Walmart. Eligibility depends on employment status and other factors. For more information, visit One.Walmart.

The hourly wage range for this position is $31.25-$38.46 plus differential, with additional bonuses and potential regional pay based on location.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific CBC and training is required. Associates must complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

546 First Colonial Road, Virginia Beach, VA 23451-0000, United States of America