(USA) Coach/Ops Mgr Trainee

Walmart; Frederick (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

Walmart is seeking a Coach/Ops Mgr Trainee to lead and develop teams in Frederick, MD. This full-time role involves overseeing store operations, enhancing customer service, and driving financial performance while fostering a culture of belonging and inclusivity. Ideal candidates will have a background in business management and leadership, along with supervisory experience in retail.

Benefits

Health coverage

401(k)

Stock purchase

Paid time off

Education benefits through Live Better U

Qualifications

• 2 years of college or equivalent experience.
• 1 year of retail and supervisory experience.
• Certificates in People and Business Leadership preferred.

Responsibilities

• Leads and develops teams effectively by teaching and training associates.
• Drives store financial performance by managing budgets and P&L statements.
• Ensures compliance with company policies and supports Walmart’s mission.

Skills

Leadership

Communication

Customer Service

Team Development

Education

Bachelor’s degree in Business Management and Leadership

2 years of college

Job description

Join to apply for the (USA) Coach/Ops Mgr Trainee role at Walmart

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Join to apply for the (USA) Coach/Ops Mgr Trainee role at Walmart

This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$31.00/hr - $38.00/hr

Position Summary

What you'll do... Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing customer service initiatives, and supporting community outreach programs. Ensures customer needs and complaints are resolved, develops action plans to address deficiencies, and leads process improvements to enhance customer experience. Drives store financial performance by reviewing P&L statements, managing budgets, controlling expenses, monitoring inventory flow, and implementing strategies to meet sales and profit goals. Provides supervision and development for hourly associates through hiring, training, mentoring, and recognizing performance, fostering a culture of belonging. Coordinates and oversees activities to meet customer and business needs, building relationships with stakeholders, setting goals, and promoting continuous learning. Ensures compliance with company policies and supports Walmart’s mission, values, and ethics. Builds high-performing teams, embraces diversity, and creates an inclusive workplace. Acts with integrity, maintains high standards of ethics, and supports Walmart’s sustainability and community initiatives. Focuses on customer service, data-driven decision-making, continuous improvement, and technological advancement.

At Walmart, we offer competitive pay, performance bonuses, and benefits including health coverage, 401(k), stock purchase, paid time off, and other perks like education benefits through Live Better U. The hourly wage for this position ranges from $31.25 to $38.46, plus applicable differential and performance bonuses.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific CBC and training is required. For ammunition-only facilities, a state-issued Certificate of Eligibility may be required. Associates must complete all required trainings and assessments.

Preferred Qualifications

Bachelor’s degree in Business Management and Leadership or related fields, certificates in People and Business Leadership, experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

2421 Monocacy Blvd, Frederick, MD 21701-3275, United States

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Retail