US Verification Specialist — Remote, Night Shift

Cisive Inc.; United States; Remote; USD 3,300 - 4,400; Full time

Job summary

Cisive Inc. is seeking a meticulous Screening Associate for Employment and Education Verification in a US process. This remote role from India requires direct interaction with employers and universities to validate candidate information while meeting strict SLA, quality, and regulatory standards.

Responsibilities include contacting HRs, verifying education, ensuring data accuracy, maintaining audit trails, and upholding privacy and US compliance.

Qualifications

• Minimum HSC qualification.
• At least 2 years of US BPO/KPO background screening experience.
• Experience in employment and/or education verification is required.
• No employment gaps exceeding 3 months.
• Willing to work night shifts (US timings).

Responsibilities

• Conduct employment verification by contacting HRs and authorized representatives via calls/emails.
• Perform education verification with universities, institutions, and third-party databases.
• Validate designation, tenure, rehire eligibility, and qualifications.
• Maintain complete documentation of verification outcomes and audit trails.
• Follow US compliance protocols, scripts, and escalation frameworks.
• Meet defined Turnaround Time, productivity, and quality benchmarks.
• Handle inbound and outbound communication professionally in a US process.
• Identify discrepancies and elevate complex cases to senior team members.
• Ensure confidentiality and data security for sensitive information.

Skills

Detail-oriented

Strong communication

MS Office

US process knowledge

Education

HSC

Tools

ATS platforms

Background screening tools

Job description

Cisive Inc. is seeking a meticulous Screening Associate for Employment and Education Verification in a US process. This remote role from India requires direct interaction with employers and universities to validate candidate information while meeting strict SLA, quality, and regulatory standards.

Responsibilities include contacting HRs, verifying education, ensuring data accuracy, maintaining audit trails, and upholding privacy and US compliance.