Education Investigator-1

Cisive; Maryland; Hybrid; USD 23,000 - 28,000; Part time

Job summary

Cisive is seeking an Education Investigator to perform primary source education verification investigations for PreCheck, Inc. clients, ensuring accuracy and adherence to FCRA and state laws.

The role involves researching education records, contacting institutions by phone, fax, mail, or email, and documenting findings in our databases while meeting production standards. Strong organizational skills and independent judgment are essential to deliver timely, high-quality results that support our

Qualifications

• High School required.
• Experience in education verification preferred.
• Follows established processes and guidelines.
• Performs research using Internet and resources.

Responsibilities

• Follows established processes and guidelines to conduct education verification investigations.
• Performs comprehensive research utilizing the Internet and various other resources.
• Requests verification of education records utilizing diverse range of methods.
• Including, but not limited to phone, fax, mail, email, and online databases.
• Conducts appropriate follow-up on requests throughout the course of an education investigation.
• Communicates via the phone with applicants and educational institutions to obtain information.
• Records precise data pertaining to each investigation utilizing appropriate format in various databases.
• Meets departmental standards for production consistently.
• Uses time-management skills to navigate competing demands and ensure goals are achieved.
• Exercises independent judgment and resourcefulness to successfully complete client requests.
• Provides support to other Education Investigators to ensure all client needs are met.
• Works closely with all departments to acquire information and clarification on client requests.
• Completes special assignments or projects as requested.
• Performs essential job demands for this position
• Performs other duties and assists with department needs as assigned

Skills

Attention to detail

Research skills

Communication skills

Time management

Independent work

Education

High School diploma

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. At Cisive, our vision is to make securing the right talent effortless. We provide technology-first background screening, identity verification, and continuous monitoring solutions that help organizations hire and manage their workforce with confidence.

Scope of the Position Responsible for providing a superior client experience through the completion of thorough and accurate primary source education verification investigations on behalf of PreCheck, Inc. clients. Reports information in accordance with the Fair Credit Reporting Act (FCRA), state and federal law, and PreCheck guidelines.

Hourly Range: $17-20 per hour

Job Description

Essential Job Duties

• Follows established processes and guidelines to conduct education verification investigations.
• Performs comprehensive research utilizing the Internet and various other resources.
• Requests verification of education records utilizing diverse range of methods.
• Including, but not limited to phone, fax, mail, email, and online databases.
• Conducts appropriate follow-up on requests throughout the course of an education investigation.
• Communicates via the phone with applicants and educational institutions to obtain information.
• Records precise data pertaining to each investigation utilizing appropriate format in various databases.
• Meets departmental standards for production consistently.
• Uses time-management skills to navigate competing demands and ensure goals are achieved.
• Exercises independent judgment and resourcefulness to successfully complete client requests.
• Provides support to other Education Investigators to ensure all client needs are met.
• Works closely with all departments to acquire information and clarification on client requests.
• Completes special assignments or projects as requested.
• Performs essential job demands for this position
• Performs other duties and assists with department needs as assigned

High School required

Cisive is a trusted partner for comprehensive, high-risk compliance-driven background screening and workforce monitoring solutions, specializing in highly regulated industries—such as healthcare, financial services, and transportation. We catch what others miss, and we are dedicated to helping our clients effortlessly secure the right talent. As a global leader, Cisive empowers organizations to hire with confidence. Through our PreCheck division, Cisive provides specialized background screening and credentialing solutions tailored for healthcare organizations, ensuring patient and workforce safety. Driver iQ, our transportation-focused division, delivers FMCSA-compliant screening and monitoring solutions that help carriers hire and retain the safest drivers on the road. Unlike traditional background screening providers, Cisive takes a technology-first approach powered by advanced automation, human expertise, and compliance intelligence—all delivered through a scalable platform. Our solutions include continuous workforce monitoring, identity verification, criminal record screening, license monitoring, drug & health screening, and global background checks.