US Operations Lead for AI-First Growth

PAIR; New York (NY); Hybrid; USD 112,000 - 138,000; Full time

Job summary

PAIR is seeking a proactive Business Operations Manager for the US team in New York. You will ensure smooth daily operations, onboarding, office facilities, vendor management and coordination with finance and legal teams.

This role sits at the center of the US operation, enabling the market to scale rapidly. You will own event delivery, vendor relations, budgeting and IT coordination, while maintaining high trust and pragmatic, fast-moving workflows.

Qualifications

• Measurable experience in business operations, office operations, workplace operations, sales support or similar broad role.
• Experience in startup/scale-up environments with cross-functional responsibilities.
• Hands-on onboarding, office operations, vendor management and systems coordination.
• Experience handling multiple workstreams, deadlines and stakeholders simultaneously.
• Strong knowledge of common business tools, spreadsheets and collaboration platforms.
• Based in New York City with ability to support events outside standard hours.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Oversee US people and hiring operations, onboarding, access, equipment and records.
• Support US Commercial team with procurement, vendor onboarding and due diligence.
• Coordinate security, privacy, insurance and information requests with UK owners.
• Manage US office operations, budgets, invoices and payments with local handling.
• Own end-to-end delivery of US customer, prospect and partner events.

Skills

People operations

Office operations

Vendor management

Event operations

Budgeting

Tools

HubSpot

Notion

Microsoft 365

Job description

PAIR is seeking a proactive Business Operations Manager for the US team in New York. You will ensure smooth daily operations, onboarding, office facilities, vendor management and coordination with finance and legal teams.

This role sits at the center of the US operation, enabling the market to scale rapidly. You will own event delivery, vendor relations, budgeting and IT coordination, while maintaining high trust and pragmatic, fast-moving workflows.