US Expansion & Operations Manager

Wheely; Miami (FL); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Annual bonus

Equity in high-growth scale-up

Health coverage

Monthly journey credits

Job summary

Wheely is accelerating its US rollout and seeks a Founding US Launcher. This highly mobile role has no fixed office location; over 6-18 months, you’ll move between key US markets, leading each new market launch from the ground up.

Responsibilities include launching new US markets, recruiting chauffeurs, and establishing operations that deliver premium customer experiences from day one. You’ll collaborate with Product, Marketing, Support and the executive team to coordinate launches.

Qualifications

• Experience: 3+ years in a fast-paced, highly analytical environment (Tech startups, Management Consulting, Investment Banking).
• Bachelor's or Master's degree in STEM, Economics, Business or related quantitative discipline from a leading university.
• Strong analytical skills and ownership mindset.
• Excellent stakeholder management and communication skills with ability to influence partners.
• Eligibility to work in the US or obtain an E-2 visa (for eligible UK citizens) and willingness to travel.
• Professional fluency in English.

Responsibilities

• Lead the operational launch of new US markets.
• Build local supply by recruiting, onboarding and developing chauffeurs who meet Wheely's service standards.
• Establish operational processes that ensure new markets deliver a premium customer experience from day one.
• Collaborate with Product, Marketing, Customer Support and the executive team to coordinate market launches.

Skills

Analytical skills

Stakeholder management

Communication

English fluency

Education

Bachelor's/Master's in STEM or related

Job description

About The Role

We're accelerating our US rollout following the successful launch of New York, and we're looking for a Founding US Launcher to join the team.

This is a highly mobile role with no fixed office location. Over the next 6-18 months, you'll move between some of America's most exciting markets, leading each new market launch from the ground up.

Responsibilities

• Lead the operational launch of new US markets.
• Build local supply by recruiting, onboarding and developing exceptional chauffeurs who meet Wheely's service standards.
• Establish operational processes that ensure new markets deliver a consistently premium customer experience from day one.
• Work closely with Product, Marketing, Customer Support and the executive team to coordinate successful market launches.

Requirements

• Experience: 3+ years of professional experience in a fast-paced, highly analytical environment (Tech startups, Management Consulting, Investment Banking).
• Bachelor's or Master's degree in STEM, Economics, Business or a related quantitative discipline from a leading university.
• Strong analytical skills.
• Relentless Ownership: You thrive in high-stakes, ambiguous environments, operate with extreme urgency, and do whatever it takes to conquer a new market.
• Excellent stakeholder management and communication skills, with the ability to influence external partners and collaborate effectively across cross-functional teams.
• Eligibility to work in the US or obtain an E-2 visa (for eligible UK citizens), and willingness to travel extensively.
• Professional fluency in English.

What We Offer

• Base salary of $120-180k per year, plus an annual bonus and equity in a high-growth scale-up.
• Comprehensive benefits package, including health coverage and other benefits designed to support your wellbeing.
• Monthly credit for journeys with Wheely, allowing you to experience our service as a passenger and stay closely connected to the product.