US Direct Orders & Contracts Specialist

Fluke Corporation; Everett (WA); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Bonus eligibility

Job summary

Fluke Corporation in Everett, WA seeks an Order Management specialist responsible for processing US direct customer POs, coordinating with Sales, Operations and Finance, and ensuring accuracy of price, item numbers, quantities and payment terms.

You will support contracts, expedites, and returns, monitor deadlines, and maintain compliance with internal procedures and federal regulations while delivering timely updates to customers.

Qualifications

• HS Diploma or GED required; Associates or Bachelor's degree preferred.
• Experience working with Oracle; 2+ years desired.
• Government/DoD contract support desired.
• Critical thinker with strong problem-solving and multi-tasking skills.
• Strong interpersonal, written and oral communications skills.
• Highly motivated and able to work independently to meet deadlines.
• Ability to manage competing priorities within demanding timeframes.
• Team player with productive collaboration.
• Experience with MS Word, Excel, PowerPoint, TEAMS, Microsoft Dynamics, Oracle and Outlook - WAWF, Five9s.

Responsibilities

• Input and manage US direct customers’ purchase orders (POs); support receipt to cash.
• Oversee and ensure internal deadlines are met as it relates to established expectations.
• Ensure all POs and related documents are accurate and comply with company and federal regulations.
• Reconcile POs against procedures, profiles, and pricelists for data accuracy.
• Work with Customers and Sales Managers to resolve outstanding issues.
• Interact with cross-functional teams to resolve customer inquiries.
• Communicate updates to internal/external customers timely and thoroughly both verbally and in writing.
• Partner with Finance on agreeable payment terms and credit.
• Research and resolve discrepancies related to delivery, price, order status, item clarification; explain outcomes with tact.
• Assist in all other departmental responsibilities as requested.

Skills

Customer service

Problem solving

Multitasking

Communication (written and verbal)

Independent work

Education

Associates or Bachelor’s degree preferred

Tools

Oracle

Microsoft Dynamics

MS Word

Excel

PowerPoint

TEAMS

Outlook

WAWF

Five9s

Job description

Fluke Corporation in Everett, WA seeks an Order Management specialist responsible for processing US direct customer POs, coordinating with Sales, Operations and Finance, and ensuring accuracy of price, item numbers, quantities and payment terms.

You will support contracts, expedites, and returns, monitor deadlines, and maintain compliance with internal procedures and federal regulations while delivering timely updates to customers.