US&C Regional Customer Success Leader

Unisys Corporation; Pennsylvania; On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) plan

Comprehensive healthcare

HSA matching

Ongoing learning opportunities

Job summary

Unisys Corporation is seeking a senior delivery leader to oversee regional client accounts, ensuring timely, cost-effective delivery of implementation and managed services. You will coordinate with internal teams to optimize resource use and drive revenue activations.

The role requires strong governance, risk management, and client relationship skills. Candidates should have 8–10 years of leadership experience in complex delivery environments, with certifications such as Six Sigma, ITIL or PM.

Qualifications

• BA/BS degree or equivalent with 8–10 years of relevant experience.
• Graduate degree preferred.
• 8–10 years of technical leadership experience.
• Six Sigma Certification a plus.
• ITIL Certification a plus.
• PM Certifications a plus.
• Experience working in a matrix environment.
• Leadership Certifications a plus.
• P&L experience a plus.

Responsibilities

• Leads a regional team that engages with clients to ensure timely, efficient delivery of contracted services.
• Directs team to follow defined processes for successful implementation and high-quality client experience.
• Establishes governance and communication channels with client and Unisys delivery organizations.
• Manages contract scope and conducts regular operational reviews with service delivery and client.

Skills

Leadership

Stakeholder management

Client relationship management

Problem solving

Education

BA/BS degree

Graduate degree

PM Certifications

Six Sigma Certification

ITIL Certification

Job description

Unisys Corporation is seeking a senior delivery leader to oversee regional client accounts, ensuring timely, cost-effective delivery of implementation and managed services. You will coordinate with internal teams to optimize resource use and drive revenue activations.

The role requires strong governance, risk management, and client relationship skills. Candidates should have 8–10 years of leadership experience in complex delivery environments, with certifications such as Six Sigma, ITIL or PM.