Remote Senior Service Delivery Leader | Client Success

Unisys; Pennsylvania; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) plan

Healthcare

HSA matching

Ongoing learning opportunities

Job summary

Unisys is seeking a Senior Service Delivery Manager to lead the planning, execution and delivery of complex IT projects for strategic clients. You will manage budgets, align with business goals and serve as a primary contact for senior client stakeholders.

The role requires 8+ years in service delivery, ITIL practices and deep experience in enterprise infrastructure and database services. This remote-friendly position offers strong benefits and growth opportunities.

Qualifications

• BA/BS degree required or equivalent experience.
• 8+ years in service delivery management and ITIL practices.
• Experience with enterprise infrastructure and database services.

Responsibilities

• Lead the planning, execution and delivery of complex projects to meet business objectives.
• Manage project budgets and ensure profitability and financial constraints.
• Serve as product/domain expert, defining client requirements and sharing expertise.

Skills

Service delivery management

ITIL practices

Enterprise infra

Database services

Education

BA/BS degree

Job description

Unisys is seeking a Senior Service Delivery Manager to lead the planning, execution and delivery of complex IT projects for strategic clients. You will manage budgets, align with business goals and serve as a primary contact for senior client stakeholders.

The role requires 8+ years in service delivery, ITIL practices and deep experience in enterprise infrastructure and database services. This remote-friendly position offers strong benefits and growth opportunities.