Urology Surgery Scheduler – Patient Experience Champion

jeffersonhealth; Pennsylvania; On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Tuition assistance

Retirement plans

Job summary

Jefferson Health in Abington, PA seeks a Surgical Scheduler to courteously and professionally schedule inpatient and outpatient procedures. The role emphasizes delivering the Jefferson Experience by ensuring prompt, patient-centered service and adherence to privacy and regulatory standards.

The scheduler will collect insurance information, coordinate prior authorizations, confirm times, provide pre-operative instructions, and support a positive patient experience across multiple departments.

Qualifications

• Excellent communication skills and a patient-focused approach.
• Ability to process and interpret data and manage time-sensitive workloads.
• Willingness to support a positive patient experience and HIPAA compliance.

Responsibilities

• Schedule inpatient/outpatient procedures and surgeries.
• Collect and review patient insurance information and obtain prior authorizations.
• Confirm appointment times, provide pre-op instructions, and communicate with patients.
• Maintain HIPAA compliance and adhere to regulatory standards.
• Collaborate with staff and perform other duties as requested.

Skills

Excellent communication skills

Multitasking

Data interpretation

Education

High School Diploma/GED

Job description

Jefferson Health in Abington, PA seeks a Surgical Scheduler to courteously and professionally schedule inpatient and outpatient procedures. The role emphasizes delivering the Jefferson Experience by ensuring prompt, patient-centered service and adherence to privacy and regulatory standards.

The scheduler will collect insurance information, coordinate prior authorizations, confirm times, provide pre-operative instructions, and support a positive patient experience across multiple departments.