GI Surgical Scheduler — Patient-First Care (Full-Time)

Jefferson Health; Philadelphia (Philadelphia County); On-site; USD 25,000 - 39,000; Full time

Job summary

The Surgical Scheduler at Jefferson Health is responsible for courteous, professional scheduling of inpatient and outpatient procedures and surgeries, contributing to a positive patient experience. This role emphasizes prompt, respectful patient care and supports the Jefferson Experience in a fast-paced clinical environment.

The position requires high school diploma or GED, excellent communication, and the ability to manage time-sensitive tasks while coordinating necessary pre-authorizations and

Qualifications

• High School Diploma or GED required.
• Excellent communication skills.
• Willingness to provide a positive Jefferson Experience for all patients and visitors.
• Ability to process and interpret data.
• Ability to multi-task while managing a time-sensitive workload.

Responsibilities

• Interacts with co-workers, visitors, and other staff in alignment with Jefferson values.
• Collects and reviews patient insurance information, including prior authorizations and referrals, ensuring approvals before procedures.
• Performs pre-procedure phone calls and confirms appointment times with patients.
• Provides patients with pre-operative instructions.
• Adheres to HIPAA privacy and security requirements and regulatory standards.
• Other duties as requested or assigned.

Skills

Excellent communication skills

Multi-tasking

Data interpretation

Education

High School Diploma/GED

Job description

The Surgical Scheduler at Jefferson Health is responsible for courteous, professional scheduling of inpatient and outpatient procedures and surgeries, contributing to a positive patient experience. This role emphasizes prompt, respectful patient care and supports the Jefferson Experience in a fast-paced clinical environment.

The position requires high school diploma or GED, excellent communication, and the ability to manage time-sensitive tasks while coordinating necessary pre-authorizations and