Urology Surgery Scheduler: Patient Care & Scheduling

University of Louisville Physicians; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

University of Louisville Physicians in Shepherdsville, KY, is seeking a Surgery Scheduler to coordinate scheduling and prep documentation for all procedures. The role involves contacting patients to review medical history, obtain current medications, and identify preoperative issues.

You will schedule patients with the appropriate physician, send informational packets and preoperative instructions, and support check-in/check-out on a rotational basis.

Qualifications

• High School Diploma or GED/ equivalent.
• Two (2) years of medical office experience (preferred).

Responsibilities

• Works reception desk, check-in/check-out position, and surgery scheduling on a rotation basis.
• Enters and updates patient demographic and insurance information in computer.
• Schedules, reschedules and verifies patient appointments, identifying acute disorders as high priority and prioritizes less acute disorders.
• Provides full-cycle surgery scheduling and patient surgery consenting, to include but not limited to: pre and post op testing, communicating financial requirements, patient consent, hospital reservations, final surgery clearance, and physician scheduling.
• Obtains patient referrals and verifies insurance eligibility.
• Obtains authorizations for surgery and radiology testing ordered by the physician for surgery.
• Answers multiline telephone, triage patient calls, handle complaints, retrieve and process voice messages.
• Organizes and maintains patient files in the electronic health record, as needed.
• Creates and mails new patient information packets, copies and mails medical records requests; provides medical records coverage, as requested

Education

High School Diploma or GED/ equivalent

Job description

University of Louisville Physicians in Shepherdsville, KY, is seeking a Surgery Scheduler to coordinate scheduling and prep documentation for all procedures. The role involves contacting patients to review medical history, obtain current medications, and identify preoperative issues.

You will schedule patients with the appropriate physician, send informational packets and preoperative instructions, and support check-in/check-out on a rotational basis.