Urology Patient Services Specialist

Carle Health; Urbana (IL); On-site; USD 25,000 - 40,000; Full time

Job summary

Carle Health is seeking a Patient Services Representative 1 to support daily clinic operations, including patient check-in/out, charge posting, cash handling and basic scheduling. The role requires professionalism, accuracy and excellent communication with patients and staff.

The position emphasizes patient registration, insurance awareness and collaboration with physicians and nurses to ensure smooth care delivery. Equal opportunity employer with benefits and ongoing training opportunities.

Qualifications

• Associate's degree in a related field required.
• Basic computer skills and familiarity with general office equipment.
• Some familiarity with insurance coverage rules and patient registration processes.

Responsibilities

• Coordinate daily clinic preparation and patient check-in/out activities.
• Post charges, manage cash, and assist with patient appointment scheduling.
• Liaise between patients, physicians, nurses and staff; relay messages.
• Initiate and secure prior authorizations as needed and maintain accurate records.

Skills

Basic computer skills

General office equipment

Education

Associate's Degree: Related Field

Job description

Carle Health is seeking a Patient Services Representative 1 to support daily clinic operations, including patient check-in/out, charge posting, cash handling and basic scheduling. The role requires professionalism, accuracy and excellent communication with patients and staff.

The position emphasizes patient registration, insurance awareness and collaboration with physicians and nurses to ensure smooth care delivery. Equal opportunity employer with benefits and ongoing training opportunities.