Urology Patient Service Specialist

Palomar Health Medical Group; Poway (CA); Vor Ort; USD 32.000 - 45.000; Vollzeit

Zusammenfassung

Palomar Health Medical Group in Poway, CA is seeking a Patient Service Representative for Urology to greet patients, check them in, answer calls, and coordinate registration and scheduling.

You will verify insurance, collect co-pays, explain billing, balance daily receipts, and help maintain a smooth patient flow across departments, contributing to service quality and HIPAA compliance.

Qualifikationen

• High School diploma or equivalent.
• 1 year customer service experience.
• Healthcare office experience preferred.

Aufgaben

• Greet and check in patients; schedule walk-in appointments.
• Verify insurance information; collect co-pays, deductibles, and coinsurance.
• Answer phones; explain billing procedures and route messages.
• Maintain patient flow; monitor scheduling and lobby areas.
• Balance daily monies; prepare deposits and protect PHI.

Kenntnisse

Customer service

Registration

Communication

Teamwork

Ausbildung

High School diploma or equivalent

Tools

MS Windows

Excel

Access

Word

PowerPoint

Internet

Email

Jobbeschreibung

Palomar Health Medical Group in Poway, CA is seeking a Patient Service Representative for Urology to greet patients, check them in, answer calls, and coordinate registration and scheduling.

You will verify insurance, collect co-pays, explain billing, balance daily receipts, and help maintain a smooth patient flow across departments, contributing to service quality and HIPAA compliance.