Radiology Patient Services Rep & Scheduler

Palomar Health; Escondido (CA); Presencial; USD 32.000 - 45.000; Jornada completa

Descripción de la vacante

Palomar Health in Escondido, CA is seeking a Patient Service Representative to be the face of the Medical Group. You will greet and check in patients, answer phones, verify insurance, collect co-pays, and support front-desk operations to ensure smooth patient flow.

You will schedule appointments, enter accurate information, protect PHI per HIPAA, and coordinate with care teams to improve patient experience and office efficiency.

Formación

• High School diploma or equivalent or greater is required.
• 1 year experience in a customer service position is required.
• 2-3 years experience in a medical practice setting preferred.

Responsabilidades

• Greet and check in patients and answer phones.
• Schedule walk-in appointments and manage daily scheduling.
• Verify patient insurance information and collect co-pays/deductibles.
• Explain billing procedures and compute patient financial responsibility.
• Prepare/file patient forms and protect patient information per HIPAA.
• Balance daily monies and assist with deposits.
• Monitor patient portal messages and coordinate with Back Office staff.

Conocimientos

Customer service

Communication

English proficiency

Scheduling

Attention to detail

Educación

High School diploma or equivalent

Herramientas

MS Windows

Excel

Access

Word

PowerPoint

Internet

Email

Descripción del empleo

Palomar Health in Escondido, CA is seeking a Patient Service Representative to be the face of the Medical Group. You will greet and check in patients, answer phones, verify insurance, collect co-pays, and support front-desk operations to ensure smooth patient flow.

You will schedule appointments, enter accurate information, protect PHI per HIPAA, and coordinate with care teams to improve patient experience and office efficiency.