Radiology Patient Services Specialist

Palomar Health Medical Group; Escondido (CA); Presencial; USD 32.000 - 45.000; Jornada completa

Descripción de la vacante

Palomar Health Medical Group seeks a Patient Service Representative for the Radiology department in Escondido, CA. The role focuses on greeting patients, checking them in, answering phones, and ensuring accurate registration and scheduling.

The PSR will verify insurance, explain billing, collect payments, and maintain HIPAA-compliant records. Strong customer service and attention to detail are essential for smooth patient flow.

Formación

• High school diploma or equivalent required.
• 1 year of customer service experience required.
• 2–3 years of experience in a medical practice setting preferred.

Responsabilidades

• Greet and check in patients; answer phones and document accurate information.
• Schedule walk-in appointments; verify patient insurance information.
• Explain billing procedures; collect co-pays, deductibles, and co-insurance.
• Prepare and file patient forms; protect patient privacy per HIPAA.
• Balance daily monies and deposits; monitor lobby and patient flow.

Conocimientos

Customer service

Phone etiquette

Educación

High School diploma or equivalent

Herramientas

MS Windows

Excel

Access

Word

PowerPoint

Descripción del empleo

Palomar Health Medical Group seeks a Patient Service Representative for the Radiology department in Escondido, CA. The role focuses on greeting patients, checking them in, answering phones, and ensuring accurate registration and scheduling.

The PSR will verify insurance, explain billing, collect payments, and maintain HIPAA-compliant records. Strong customer service and attention to detail are essential for smooth patient flow.